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Calphalon has issued a voluntary recall for the XL 9 Speed Blender because of a potential safety concern identified with the blender’s mixing blade. The model affected is 1832449, also identified as ME600BL. If you own this model, please continue reading to learn how Calphalon will replace your blade with a new design.
Understand if your blender’s been recalled
The affected blenders were sold between September 2012 and September 2013. You can quickly identify if your blender has been affected by looking at the model designation on the bottom of the blender. If the model is 1832449 or ME600BL, your blender has been voluntarily recalled and the blade needs to be replaced.
Call Calphalon customer service for a repair kit
If you identify that your blender blade has been affected, please call Calphalon customer service at 1-800-809-7267 between 8 a.m. and 5 p.m. ET Monday through Friday to order a free repair kit.
Replace your old blade
You will receive your repair kit within 4-6 weeks of calling Calphalon customer service. Your repair kit will include your replacement blade (identified by a white drive wheel), replacement instructions, a prepaid return label for your old blade, and an order form for your free Calphalon gift. Please follow the enclosed instructions to replace the blade properly. If you have any additional questions, please call Calphalon customer service at 1-800-809-7267 between 8 a.m. and 5 p.m. ET Monday through Friday.
Send your old blade to Calphalon and receive a free gift
As a token of our appreciation, we would like to send you a FREE Contemporary Nonstick Panini Pan. In order to receive this gift, please fill out and return the order form along with your old blade in the pre-paid return mailer. We will send you a Contemporary Nonstick Panini Pan as soon as we receive your old blade. Important: Please fill out the order form completely and include it with your return shipment. We will need this information to send your shipment.
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