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Thousands of consumers who have signed up for a health plan through HealthCare.gov experienced significant errors that the government has not yet been able to fix. A government internal document revealed that approximately 22,000 people have filed appeals for errors they experienced during the enrollment process, but the appeals have gone unanswered.
According to the Washington Post, the appeals were filed by people who say that HealthCare.gov — the website that serves as the Obamacare portal for 36 states — failed to correctly calculate the subsidies they’re eligible for, sent them into the wrong insurance program or completely denied them coverage, the Post reported after obtaining internal government data.
Further, the computer system used by HealthCare.gov won’t let federal employees change enrollment records at this point, the Post added, according to people inside and outside the government who are familiar with the situation.
Some consumers were told to return to the site and start over, since HealthCare.gov is working much better than it did in October and November.
Agencies/Canadajournal
